To keep growing as the commercial landscape shifts, the rail business needed to set a clear strategy, foster collaboration and build a strong culture. But how to give team members the autonomy they need, and bring the team together as one?
Using our Activate© diagnostic process, we ran behavioural profiles, helping team members understand their communication and leadership styles. Then, with our support, the team set about writing their own, highly tailored leadership manuals.
Four workshops later, the team had created a detailed action plan and vision, which then gets tracked in our ‘support and challenge’ follow-up.